Frequently Asked Questions
1 How do I place an order?
Simply browse through our website, add your favorite products to the cart, and proceed to checkout. You can securely pay using multiple payment options including credit/debit cards, UPI, and wallets.
2 Do you offer bulk purchase discounts?
Yes, we provide special pricing and discounts on bulk orders. The more you buy, the more you save!
3 How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location. Express delivery is also available in select areas.
4 Are Qtees Skin Care products suitable for all skin types?
Absolutely! Our products are dermatologically tested and formulated to suit a wide range of skin types, including sensitive skin.
5 Can I return or exchange a product?
Yes, you can return or exchange products within 7 days of delivery, provided they are unopened and in original packaging.
6 Do you use natural ingredients?
Yes, Qtees Skin Care products are made with high-quality natural and safe ingredients, free from harmful chemicals like parabens and sulfates.
7 How can I track my order?
Once your order is shipped, you will receive an email and SMS with tracking details so you can monitor your delivery status in real time.
8 Do you ship internationally?
Currently, we deliver across India. International shipping options will be introduced soon.
9 Are your products cruelty-free?
Yes, all Qtees Skin Care products are cruelty-free and not tested on animals.
10 How should I store skincare products?
Store them in a cool, dry place away from direct sunlight. Refrigeration is recommended for certain serums and gels to maintain freshness.
11 Do you provide customized skincare solutions?
Yes, for bulk and wholesale orders, we provide customized packaging and product solutions tailored to your business needs.
12 How can I contact customer support?
You can reach our support team via email, phone, or live chat on the website. We’re available Monday to Saturday, 9 AM – 7 PM.